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Last Updated - 19/11/2025

Terms & Conditions

Please read these Terms & Conditions carefully before using Yalla Health. By accessing or using our platform, you agree to be bound by these terms. If you do not agree to all terms, you must not access or use the platform.

1. Acceptance of Terms

By creating an account, browsing the website, or using Yalla Health’s services, you agree to be bound by these Terms of Service, our Privacy Policy, and any other guidelines posted on the platform.

If you do not agree, please stop using Yalla Health immediately.

2. About Yalla Health

Yalla Health is an online platform that connects patients with licensed healthcare providers for in-person and online consultations.

We are not a healthcare provider and do not offer medical advice, diagnosis, or treatment.

3. User Accounts
3.1 Eligibility

You must be at least 18 years old to create an account or use Yalla Health independently.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information during registration and while using the platform.

3.3 Account Security

You are responsible for maintaining confidentiality of your login details and all activities under your account.

4. Booking, Payments & Cancellations
4.1 Appointments

Yalla Health enables booking between patients and providers but does not control provider availability.

4.2 Payments

Payments are handled securely by third-party processors. Yalla Health does not store credit card information.

4.3 Cancellations

Providers may set cancellation or no-show policies according to their own practice standards.